This page is designed to assist you during harvest and is now being updated with relevant harvest documents and information.
ABB Service Centre (freecall 1800 018 205)
Service Centre Operating Hours
The Service Centre hours will be extended during harvest and will be reviewed and published on a weekly basis. If when contacting the Service Centre you are provided with an option to leave a message (out of hours or during peak periods) - please leave your name, phone number and a brief reason for your call. A Service Centre staff member will contact you as soon as possible (during business hours or on the next business day if outside of Service Centre business hours).
Monday to Friday 7.30 am to 7.00pm
Saturday 8.00am to 5.00pm
Sunday Closed
Warehousing
Click here for ABB's 2008/09 warehousing charges.
Click here for ABB's 2008/09 warehousing terms & conditions.
Operating hours
Click here to view details of ABB's site openings, closures and restricted hours for 2008/09 harvest.
During harvest most strategic sites and terminals operate extended shifts and sometimes weekends (subject to demand). Opening hours are varied to take account of weather factors. More detailed information on silo hours can be obtained by phoning the ABB Service Centre on 1800 018 205 or through ezigrain's Operating Hours page.
At major export terminals (Port Adelaide, Port Lincoln, Wallaroo and Port Giles), shipping has priority over grower receivals and reduction of elevation capacity for shipping may slow grower deliveries and result in longer turnaround times.
Operational Network
Storage Allocation.
Details of storage allocations can be obtained through the ABB Service Centre on 1800 018 205 or via ezigrain's storage allocation page.
On-Farm Pick Up
Grain classification
ABB grain received into ABB storage will be sampled and inspected to assess the quality and condition of the grain, and to ensure it is free from contaminants, which might cause food safety or marketing problems. ABB will classify grain according to our standards as published on ezigrain. These grades are primarily derived from standards determined by peak industry bodies, including NACMA.
NACMA's standards committee determines standards for other coarse grains, in consultation with the industry. To view the standards, go to www.nacma.com.au. Periodically, ABB may establish other classifications to suit seasonal conditions or market needs.
Remittance forms
Click here for ABB's revised harvest advance summary page
Click here for ABB's revised harvest payment ticket detail page
Click here for ABB's revised RCTI and Tax Invoice page